Please show up to appointments on time. This is your time, and you will be charged for the time scheduled. A patient more than 20 minutes late may not be seen unless we have been notified of the tardiness ahead of time.
Cancellations and Missed Appointments
Please provide 48-hour notice of cancellation prior to your scheduled appointment. Anything less may be charged accordingly. The nature of our business requires this time to reschedule someone else in your time slot. If you miss an appointment, all parties suffer: you miss out on treatment, we now have an open block of time, and the person that couldn’t get in during your scheduled time. Our policy is intended to respect the time constraints and integrity of all parties.
Reasons for being dismissed/denied treatment: Patients who show inappropriate conduct, non-or-late payment of fees, or safety concerns may be denied treatment.
Your payment is due in full at the time of service. For your convenience, we accept cash, check or credit cards (Visa or MasterCard only). For checks returned to us as unpaid by your bank, you will be charged a $25 fee.
We do accept health insurance! We will call to verify coverage and check benefits for you. You are responsible for your deductible, co-payment, and any non-covered or excluded amounts under your policy.
If your insurance company does not cover acupuncture, I will gladly give you a receipt for all of your treatments so you can submit them to your insurance company for reimbursement.